We were commissioned to apply creative climate techniques to quickly build a team preparing a multi million pound bid on behalf of SapientNitro.
A trading support team had been running in Scrum configuration, reporting into an overarching ITIL process, for a couple of years at Satoil. They had taken the agile tenet of self organisation to an extreme: they had used it to justify their own cut down version of Scrum.
By running outside the bounds of the Delivery Model the middle managers were being constantly chided by the senior managers because the team could not report metrics to meet Service Level Agreements. We helped fix that.